1. Before you start

Words you will read

These words appear throughout the tutorial. If one confuses you, come back here.

• Browser: the program that opens web pages. The most common are Google Chrome (a red, yellow and green circle), Safari (a blue compass, on iPhone and Mac) and Microsoft Edge (a blue and green wave, on Windows).
• Address or link: the text that identifies a page, for example app.viewnexo.com. You type it in the address bar, the long strip at the top of the browser. A link can also be a text or button that takes you to another page when you tap it.
• Tab: each page open inside the browser. Tabs look like little labels along the top of the window. You can have your email in one tab and the dashboard in another, and switch by clicking them.
• Click: on a computer, point with the mouse (or touchpad) and press the left button once. Tap: on a phone or tablet, touch the screen once with your finger. Press means the same: click or tap, depending on your device.
• Field: the white box where you type, such as the email box. Click or tap inside the field until a blinking line appears; then you can type.
• Button: a rectangle with text that does something when pressed, such as Create account or Save changes. The main button on each screen is blue.
• Menu: a list of options that opens when you press a button. Menus with more options often show three dots (⋮) or three lines (☰).
• Sidebar: the column on the left of the dashboard with the list of sections (Overview, Virtual tours, Products…).
• Scroll: move the page up or down to see what does not fit on the screen. On a computer, turn the mouse wheel or slide two fingers on the touchpad; on a phone, slide one finger on the screen.
• Drag: on a computer, hold the mouse button down while you move it and release it when you arrive; on a phone, keep your finger on the screen while you slide it.
• Switch: a small pill-shaped button that slides to turn an option on or off. Blue and to the right is on; grey and to the left is off.

ViewNexo words

• Dashboard: the private part of ViewNexo where you manage everything. It lives at app.viewnexo.com and only you get in, with your email and password.
• Business: your shop, restaurant, hotel or brand. One account can have several businesses.
• Tour (or virtual tour): the 360° walk through your place that customers see on their phone or computer.
• Scene: each 360° photo of the tour. One scene per area: the entrance, the aisle, the counter.
• Interactive point (hotspot): an icon placed on the 360° photo. When tapped, the customer moves to another scene, sees a product, reads information or messages you on WhatsApp.
• Lead: an interested customer who left their details from the tour to ask for information, a quote or a booking.

Take your time

Go slowly and read each step before doing it. You will not break anything: if something goes wrong, it can be fixed. Many screens save your changes automatically and, on the ones that do not, you will see a blue button to save.

If you get lost, go back to the Overview from the left sidebar or message us on WhatsApp at +593 97 926 8620. We are happy to help.

If you have a computer at hand, use it for chapters 2 to 13: the big screen makes everything easier. Keep the phone for taking the 360° photos.